Cable Norte: Optimizing network performance with Stingray Service Gateway

November 11, 2024
Cable Norte: Optimizing network performance with Stingray Service Gateway
Cable Norte Venezuela is a well-known telecommunications company in Venezuela, with a strong presence in the market. It specializes in signal reception and transmission via CATV, TV services, fiber optic internet, and general communications consulting.

Tasks and Solution

In 2023, Cable Norte faced several challenges in its efforts to enhance its network capabilities, driven by the growing demand for high-speed internet and reliable service.

The key tasks included:

  • Optimizing network traffic without compromising service quality for its users.
  • Ensuring robust performance for both corporate and residential customers.
  • Training technical staff to configure and manage the new system effectively.

To address these challenges, Cable Norte partnered with VAS Experts and implemented the Stingray Service Gateway solution. This solution comprises several key modules, including:

  • BNG (Broadband Network Gateway): To manage subscriber sessions efficiently.
  • CG-NAT (Carrier-Grade Network Address Translation): To optimize IPv4 address usage.
  • QoE (Quality of Experience): To monitor and ensure high service quality.

The implementation process involved thorough training for the technical staff and close collaboration with VAS Experts to ensure a smooth transition. Following installation, the team tested the solution with real traffic to validate its performance.

Network Scheme

Results

The implementation of the Stingray Service Gateway solution led to significant improvements for Cable Norte, including:

  • Enhanced Traffic Management: The new system allowed for efficient handling of network traffic, resulting in improved service reliability.
  • Increased Capacity: The use of CG-NAT facilitated the management of IP address allocation, enabling the connection of more subscribers.
  • User-Friendly Management Interface: The solution provided a robust graphical interface, simplifying the management process for the technical team.
  • Ongoing Technical Support: Continuous assistance from VAS Experts ensured that Cable Norte’s staff could efficiently manage the new system.

Customer Review

Working with VAS Experts and implementing the Stingray Service Gateway has been a transformative experience for us. Not only have we improved our network efficiency, but we’ve also been able to enhance our service quality for our customers. The training provided to our technical team was invaluable, and the ongoing support has made the transition seamless. We now feel more equipped to meet the demands of our growing subscriber base.

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