Privacy policy

VAS Experts (“us”, “we”, or “our”) operates the https://vasexperts.com website (the “Site”).

We understand that you care about how we use the information you gave to us. We appreciate your trust and try to store and use your information in accordance with applicable laws. This page describes our privacy policy. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. When visiting the Site and (or) using our services, you accept and give your consent to the practices described in this Privacy Policy notice.

Information about Controller

Company name: VAS Experts

Address: 1101 CT, NL, Amsterdam, Herikerbergweg 292

Phone: +31 20 889 33 88

Email: sales@vas.expert

Website: https://vasexperts.com

Definitions:

The Privacy Policy of the Site is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). For a better understanding of this agreement, we have listed the definitions used in our Privacy Policy:

Personal Data

Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Data Subject

The data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.

Processing

Processing is any operation or set of operations that are performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Restriction of Processing

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

Controller or Controller Responsible for the Processing

Controller or controller responsible for the processing is the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

Third Party

Third party is a natural or legal person, public authority, agency, or body other than the data subject, controller, processor, and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

Consent

Consent of the data subject is any freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

How We Collect Data about You

Account Registration

When you provide your personal information by filling out forms on our Site https://vasexperts.com we may ask for your contact information such as name, last name, company name, email address, and telephone number.

Communications

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. We may also receive a confirmation when you open an email from us.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

Cookies and Other Tracking Technologies

We collect certain information automatically through the use of information-gathering tools, such as cookies, and store it in log files. It means, when you use our Site, we may collect certain information automatically from your device. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, landing page, and referring URL. To collect this information, a cookie may be set on your computer or device when you visit our Site. Cookies contain a small amount of information that allows our web servers to recognize you. VAS Experts uses both session-based and persistent-based cookies. We may automatically collect information about your use of the Site’s features, the functionality of our Site, frequency of visits, and other information related to your interactions with the Site.

Most internet browsers are set up by default to accept cookies. However, if you want to refuse or delete them (or similar technologies) please refer to the help and support area on your browser for instructions on how to block or delete cookies (for example Internet Explorer, Google Chrome, Mozilla Firefox, and Safari). Keep in mind that each browser has a different procedure for managing and configuring cookies. However, if you use your browser settings to block all cookies (including necessary cookies) you may not be able to access all or parts of our site.

Usage of Our Site

When you use our Site, we may collect information about your engagement with and utilization of our Site, such as processor and memory usage, storage capacity, navigation of our Site, and system-level metrics. We use this data to operate the Site, maintain and improve the performance and utilization of the Site, develop new features, protect the security and safety of our Site and our customers, and provide customer support. We also use this data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business.

Third-Party Partners

We may also receive publicly available information about you from our third-party partners and combine it with data that we have about you.

Information Use

VAS Experts uses the information we collect in various ways, including to:

  • To provide and maintain our Site
  • To notify you about changes to our Site
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Site
  • To monitor the usage of our Site
  • To ensure the security of our systems and site, including from unauthorized access and the spread of malware, spasms, etc.
  • To detect, prevent and address technical issues
  • To provide you with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

We Will Only Process Your Data in the Following Manner:

  • Lawfully, fairly and transparently;
  • Only for the purpose stated at the time of collection;
  • Only personal data that is adequate, relevant, and limited to what is necessary for the stated purpose will be collected;
  • It is your responsibility to ensure that any personal data you provide is accurate at the time of collection and if there are changes to the personal data, and we will take every reasonable action to ensure the data remains accurate;
  • Your personal data will not be kept longer than necessary for the stated purpose except for statistical reasons in which case appropriate technical and organizational measures will be implemented to safeguard your data;
  • We will process your data in a manner that ensures security using appropriate technical or organizational measures.

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), VAS Experts legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

VAS Experts may process your Personal Data because:

  • You have given us permission to do so
  • We need to perform a contract with you
  • Performance or fulfilment of a contract
  • The processing is in our legitimate interests and it’s not overridden by your rights
  • To comply with the law

Third-Party Services

You may access other third-party services through the Site, for example by clicking on links to those third-party services from within the Site. We are not responsible for the privacy policies and/or practices of these third-party services, and we encourage you to carefully review their privacy policies.

Security

VAS Experts is committed to protecting your information. To do so, we employ a variety of security technologies and measures designed to protect information from unauthorized access, use, or disclosure. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. However, please bear in mind that the Internet cannot be guaranteed to be 100% secure, we cannot guarantee the security of your information transmitted and any transmission is at your own risk.

Data Retention

VAS Experts will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

VAS Experts will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Site, or we are legally obligated to retain this data for longer time periods.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. VAS Experts aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right not to be subject to Automated Decision Making including Profiling.

The right to erasure (‘right to be forgotten’). You have a right to be forgotten. If you do not agree with the collection or use of your personal information as outlined in this policy and you want us to delete your data, please email us at sales@vas.expert. However, we may not be able to fully comply with your request, if there are other lawful reasons for us to process your data such as a legal obligation.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format and have the right to transmit those data to another controller.

The right to withdraw consent. You also have the right to withdraw your consent at any time where VAS Experts relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

The right to deactivate cookies. If you wish to restrict or block all the cookies which are set by our websites, please use the tool available on the particular website (if applicable), or refer to the Help function within your browser to learn how to manage your settings within your browser.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

You can also exercise any of the above rights at any time by contacting us at sales@vas.expert.

Typically, you will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, except in relation to Consent Withdrawal, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive, or, we may refuse to comply with your request in these circumstances.

Transferring Personal Data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Union (EU) or the European Economic Area (“EEA”) and can include the following: Netherlands, USA, Russia, Kazakhstan, Belarus. It may also be processed by staff operating outside the EEA who work for us or for one of our partners. Such staff may be engaged in, among other things, the fulfillment of your order or the provision of support services. According to our general business practice, the data received from users in the EU is processed on servers located in the EU and Russia. Personal data may be processed at destinations outside the European Union (EU) or the European Economic Area (EEA) some of which have not been determined by the European Commission to have an adequate level of data protection. In which case VAS Experts will transfer and disclose your data in compliance with the European Commission’s adequacy decisions on certain countries and the Standard Contractual Clauses approved by the European Commission [in accordance with Article 46(2)(c) of the GDPR].

By submitting your personal data, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy statement. Where we share your personal data with a third-party service provider outside of the European Economic Area, we contractually oblige the third-party service provider to implement adequate safeguards to protect your information.

We also may share the information we collect in the following ways:

Analytics

We use analytics providers such as Google Analytics. Google Analytics uses cookies to collect non-identifying information.

Business Transfers

Information may be disclosed and otherwise transferred to any potential acquirer, successor, or the assignee as part of any proposed merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.

As required by Law and Similar Disclosures

We may also share information to (i) satisfy any applicable law, regulation, legal process, or governmental request; (ii) enforce this Privacy Policy and our Terms of Service, including investigation of potential violations hereof; (iii) detect, prevent, or otherwise address fraud, security, or technical issues; (iv) respond to your requests; or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.

We may share information in other ways with your consent.

Children’s Privacy

VAS Experts does not knowingly collect information from children under the age of 16, and children under 16 are prohibited from using our Site. If you learn that a child has provided us with personal information in violation of this Privacy Policy, you can alert us at sales@vas.expert.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or comments regarding the processing of your personal information and our privacy practices or if you would like us to update information or preferences you provided to us, please contact us at: sales@vas.expert.

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