In its early development stages, FibraTV used MikroTik equipment, which was suitable for small traffic volumes and a limited number of users. Initially, this platform met the needs of the network, but as operations expanded, a migration was made to a more robust gateway solution. However, as the company grew and its subscriber base increased, the old solution could no longer handle the load, which began to affect the quality of service. Persistent performance issues, session management difficulties, and network delays demanded urgent infrastructure upgrades. Additional challenges included the complexity of integrating the new platform into the existing network and infrastructure, high maintenance costs — requiring up to five servers to support current operations — limited visibility into usage statistics, lack of CGNAT support, and the inability to properly manage public IP segments.
Challenges
FibraTV faced several key challenges:
1. System Performance
With the increasing volume of traffic and subscribers, the old MikroTik-based solution began to hit performance limits. The inability to scale the system and maintain high-quality connections for a growing number of users became a major issue.
2. Network Scalability
To continue expanding the network and deliver quality service to subscribers, a new solution was needed—one that could ensure stable performance as load and infrastructure demands increased.
3. Efficient Session Management
As the number of subscribers grew, the company encountered challenges in session handling and traffic routing. A solution was required that would enable easy and efficient session management while minimizing potential delays and connectivity issues.
4. Lack of Visibility and IP Management Limitations
The solution in place lacked tools for real-time visibility and detailed usage statistics. Additionally, it did not support CGNAT and offered no functionality for segmenting or managing public IP address blocks—critical features for a growing ISP like FibraTV.
Solution
To address these challenges, FibraTV decided to switch to the BRAS solution from VAS Experts, which significantly improved network performance and enabled effective management of user traffic and sessions.
This solution provided a high level of performance and enhanced session handling and traffic routing capabilities.
Additionally, to automate billing processes and simplify subscriber management, FibraTV integrated its infrastructure with the Hydra billing system. This integration accelerated the invoicing process, increased billing accuracy, and minimized errors.
Result
After implementing BRAS from VAS Experts and integrating with the Hydra billing system, FibraTV was able to significantly enhance the performance of its network. Issues with service quality and delays were resolved, improving connection stability and reducing the number of technical problems.
Integration with Hydra automated billing processes, reduced the load on the support team, and decreased the number of inquiries related to billing and tariff management. As a result, the company was able to provide better service to its subscribers and manage the network more efficiently.
“Switching to the BRAS solution from VAS Experts was a crucial step for us. We significantly increased network performance and improved the quality of service for our subscribers. Combined with integration into the Hydra system, we optimized many processes, which reduced the load on support and minimized technical issues. We’re satisfied with the results and confident that the solution fully meets our needs. It has allowed us to effectively manage user growth and scale our network without compromising quality.”